The Emergence of East Central Europe in a Welfare Regime Typology
Keywords:Mobile services, customer satisfaction, service quality, UAE
AbstractThe paper contributes to the welfare state regime literature by assessing the existence of the East-Central European welfare state regime. The article empirically tests whether East-Central European countries constitute a distinct welfare regime or they can be classified into existing regimes by using hierarchical cluster analysis. The paper defines clusters for two distinct time periods, in order to shed light on the changes over time. The research provides two substantive contributions. First, welfare states in East-Central Europe constitute a distinct welfare state regime only for the period of 2014-2016, and they might be subdivided into two groups: (1) Visegrad countries and (2) Balkan and Baltic countries together. Second, countries within the East-Central European welfare regime has become more similar over time.
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